Resolved a faulty motor
Ordered two gyre style crossflow wave makers. They both worked great upon installation, but one of them broke in less than a day. Must have been a faulty motor, it happens. I reached out to customer support, and they were very helpful in attempting to help me troubleshoot the problem. And when none of the fixes worked, they sent me a new motor with no hassle. I just received the replacement at no charge to me, and it works great! Overall happy with the product quality, very quiet operation with a high output and lots of settings! Hopeful that these will last me a long time