Refund of Nike shoes
I ordered a pair of Nike shoes in size 40 Euro. I spoke to a Nike customer service representative who sent me instructions to return and exchange for a half size larger. Then everything went well, I handed them over to UPS to be sent back on July 7th. Then I got no response saying they received them and that the exchange was in order. So I talked to them for 3-4 weeks asking for help and finally they asked for a refund. They don't know what they are doing. It is now August 8th and we have reached the point where they could have said they cancelled the order and would refund the price BUT it has escalated again and there is NO SPECIFIC TIME FRAME to resolve it as it is pending in their warehouse. The service is STILL terrible.