If I could give zero stars
If I could give zero stars, I would. This company is running a complete scam operation when it comes to selling IT hardware parts. Here is what happened: The Bait-and-Switch: I ordered a specific enterprise-grade server CPU and matching RAM modules listed as brand new and in-stock on their website. Days later, instead of what I paid for, they shipped heavily used, inferior, and lower-tier parts that didn’t even match the specifications of my order. The Runaround: When I contacted customer support to report the bait-and-switch, I was met with scripted, unhelpful responses and endless delays. They tried to claim it was a "fulfillment substitution," which is completely unacceptable for mission-critical IT hardware. The Missing Refund: I returned the incorrect parts immediately via their specified return process (at my own shipping expense, mind you). They received the hardware weeks ago, and I still have not received my refund. Every time I reach out, they make empty promises or ignore my emails entirely. Warning to fellow IT professionals and buyers: Stay far away from this business. They will take your money, send you junk or substitute parts you didn't order, and hold your funds hostage. I am currently disputing the charges through my bank and filing complaints with consumer protection agencies. Do not risk your money or your projects with this company!