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Samantha Chatelain

United States

1 Reviews
3 Reads
0 Useful

1 review

SuperCool

Unauthorized Charges and Horrible Customer Service

I was expecting to pay only $8 but additional charges were made to my card twice. The customer service is horrible, no one answers the phone or return calls. I have reached out by email and after several days got a refund for the first unauthorized charge still waiting on the second charge to be refunded. I tried to cancel my subscription and I was able to do that but unfortunately the plan is still active until the last day of the month subscription. I also tried to remove my card but the option to do that was not there becauss the plan is still active.

2026-08-08