SuperCool is at the forefront of synthetic intelligence technology, bringing cutting-edge AI capabilities to creators, developers, and businesses worldwide. We believe in democratizing access to advanced AI tools that can transform the way people work, create, and innovate.Built on state-of-the-art machine learning models and neural networks, SuperCool leverages the latest advances in artificial intelligence to deliver exceptional results. Our technology is constantly evolving, incorporating feedback from our community to improve and expand our capabilities.SuperCool generates documents (Word, PDF, PowerPoint, Excel), media (music, videos, images, voice), code (Python, JavaScript), research reports with web data, mathematical analyses, spreadsheets with formulas, and much more. If you can describe it, SuperCool can create it.
Written by the business, not verified by us.
Is SuperCool legit?
SuperCool (supercool.com) has a 4.2 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 88% of negative reviews; Reviews mostly discuss User experience, Product. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the knowledgeable and entertaining hosts for delivering clear, inspiring webinars that make artificial intelligence tools remarkably simple to navigate. Many people love how quickly they can build new business websites, write complete books, and produce creative media projects using effortless text prompts.
However, some customers also noted occasional frustrations regarding video generation limits and credits running out too fast during testing phases. A few reviewers mentioned experiencing incomplete digital outputs or feeling that the final video results did not fully meet their initial expectations.
Auto-generated from all reviews of this business. For reference only.
Seems to be highly functional. Pretty impressive. However, the $8 subscription fee is very misleading. The system is credit-driven, and you can burn through credits extremely fast. I was trying to create an image of a household common object what is a unique shape? I burned through 30,000 credits extremely fast. I can't imagine what it would cost to build a fully functional e-commerce website. The other issue that really turns me off is the limited time up sell and offers. Example, "you have 60 seconds to get this once only deal". Used car sales feel.
If you want over 10 unauthorized charges try Supercool $8 deal
Same as previous complaints...I purchased the $8 start up...after a 1 min video completed i had over 11 unauthorized charges of $40 and several failed attempts on a second card that was declined at first...The sad part is the video is actually good hate i can't finish it..
It is amazing how many things you can do with these software. I hope I can replace all the IA that I was paying before and use just this one.
After rendering a video, it cost me more almost 30000 credits. The video is just 13 seconds! I do not know. It is too expensive, but the result is amazing
The orientation session has been very easy to understand and has helped me get rid of some of my anxiety about being left behind in this AI era and movement. I am trying to be as productive as possible at work as well as continue pursuing my passion in story telling. My overall experience is amazing. If you are like me and is in your 40s and wondering where to start your AI journey, Supercool is where to start.
Zoom presentation/orientation was outstanding. Easy to understand, with real practical examples created. I didn't think I would enjoy it but I absolutely did.
SuperCool is an incredibly powerful and versatile software program. There's a bit of a learning curve and while you may eat some credits on trial and error learning, you'll be wise to attend their webinar training sessions, first, where Terry and crew do a great job giving you a head start. Go create anything you want!
I am new to ai. I liked the examples that I saw and how clearly everything was explained. I am going to make a book and now have less anxiety to use supercool. I am 52 and this is a whole new way of thinking for me. Thank you for making supercool affordable for my fixed income.
The possibilities from the platform for generating content appears astounding. I am anticipating learning about the possible uses of the technology. I have an interest in narrative, and the webinar was great in presenting several great narrative possibilities. I am imagining learning more.
I wanted to subscribe $8
But he was surprised by the withdrawal of .47$
Contact Customer Service
They reply with one message we will get back to you
But they don't come back
I want my money back but no one is replying to me
Reply from SuperCool2026-08-09
Hey Mazen,
Thank you for bringing this matter to our attention, and please accept our apologies for the delay in our response. We are currently looking into your account details and have submitted a request via Trustpilot for further information to help us locate your correspondence.
Once we have successfully identified your account, we will be happy to assist you in resolving this issue promptly.
I really like Supercool, but now that I have an issue they have not replied to me.
Somehow they are charging me an hourly fee for hosting I never signed up for.
My bill in about 1 week is up to nearly $70. I have cancelled my subscription effective 8/16/26, until this matter is resolved.
I am not paying for something I never knowingly ordered or was told about.
Plus, I created an app and I am unable to find or access the file with the code needed to upload to the Google Play store.
I'm so disappointed in their lack of urgency and lack of responding to my 4 emails.
Theresa Maska
So, Supercool responded, with a long explanation of how credits and billing works AFTER they already have a pending charge on my account.
I have cancelled my subscription until this gets resolved. I expect the hosting fees to be removed, since nothing was clearly explained before hand.
If not, I will do a charge back with my bank if they charge the credit card on file that I cannot remove.
Aug. 9, 2027
Super cool did reach out to me again regarding this issue. It has been resolved. I am glad this issue is resolved I'm just a little sad that it took going to these extremes to finally get a response for some help.
I really do like super cool and the products and services they offer. However, their customer service could be a lot better than what it is. Yes, the issue with the billing has been resolved, but people shouldn't have to go to these lengths to get someone to respond to them.
Due to the issue being resolved and still having dialogue with super cool, because in all honesty I really do not want to leave super cool, I just wanted someone to hear me and help me, I am upgrading my review score from two stars to three stars. Because they did finally follow through and help me.
Reply from SuperCool2026-08-10
Hey Theresa,
We are sorry to hear about your experience. we were able to locate your previous email thread and have reached out to you again directly to help clarify the situation and address any outstanding concerns.
We also wanted to confirm that a refund has been issued for your recent transactions.
If you have any further questions or concerns, please don’t hesitate to respond to our most recent email. We’re happy to assist and will do everything we can to help resolve this matter.
Total fraud - advertised 8.00 for cancellable subscription. I subscribed - I tried one app to see how it worked - under the impression I would see something after the "AI" finished its work - but I saw nothing except a charge for 34.16€ which was totally not approved and not acceptable. I was billed by deal.ai and am really upset. I want a refund immediately!! I emailed them, I went to the support chat - no response.
Reply from SuperCool2026-08-09
Hey Michele,
Please accept our sincere apologies for the delay in responding to your inquiry. We have reviewed your communication from yesterday and have since sent a follow-up email to address your concerns. We would like to confirm that your feedback has been documented and shared with our team for internal review.
Furthermore, we have processed a full refund as per your request. Please let us know if you have any additional questions, and we will be happy to assist you ❤️
kendall said so many things that have made me look at my business from a different perspective. Especially about customer behavior and how people relate with products or sercices
Videoexpress
Zeely
Toonbee
Famous.ai
Facelessreels
OpenArt 
Supercool
Soro