My product broke halfway through…
My product broke halfway through grooming my dog! I had to switch to the smaller, face groomer to try and finish her up. I reached out to customer service since it was still under warranty and was connected with Sue! She was very prompt and helpful in getting us a whole new grooming set, free of charge! Sue has been so helpful the entire process! I believe it was a fluke the spring broke on the normal grooming head, as the rest of the equipment still works fine! I will definitely order from them for all of my pet grooming needs! Thank you Sue!