I’ve probably purchased at least 10…
I’ve probably purchased at least 10 phones from Gazelle (several before I actually registered), and I have only had one problem. The battery ran down very quickly even when not in use. I contacted you guys and you replaced it quickly, no questions asked! (kind of surprised, but pleased by that). This last phone created a different type of problem. The phone was an iphone 15 pro to replace my wife’s iphone 14. New phone has no removable sim card, old phone has a sim card. I was out of town when the phone arrived, and my wife, who is very smart, tried to follow the instructions to set the new phone up. She could not get the new phone to transfer everything from the old phone. We have a severely autistic son, who cannot go on into the phone store or apple store. So, we will have to wait until I get home Wednesday to either see if I can get it to work, or bring it to the store and let them do it. So, I have been very, very pleased with all the phones I have bought from Gazelle. I don’t know if there is a problem with this phone or the directions on how to set it up we’re not very good (that’s what it sounded like to me when she read them to me). But, we’ll figure it out. Thanks!