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Stephanie Werner

United States

1 Reviews
6 Reads
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1 review

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I started with this site in December…

I started with this site in December 2025. I feel like there was always something I had to contact them to fix but the problems seemed to subside and it was going well. Recently they updated their website, deleted most of my information and payment information. I was having a horrible reaction to the 2.5mg dose of Semaglutide and was able to speak to one of the doctors staff once, because they took so long to answer. Then the website changed and I couldnt talk to anyone at all. It was urgent and I couldn't get any help, so I lowered my dose back to the previous 1.5mg. THEN my next bottle was supposed to ship 8/7, which was even showing on their site and suddenly it changed to September which means I would miss a shot. I did a chat and told them this and all they said was my next shipment is September. Every response takes days. One email wasn't answered at all. I ended up cancelling my account and ordering elsewhere. You can't mess with people's medication like this. If you know you have website issues, you have to be prepared to help people manually. I would also like to point out, their "discounted" price for Semaglutide is twice as much as other sites. *Update* That’s a nice response but means nothing. If customer service responded half as fast as whoever is answering there wouldn’t be issues.

2026-08-10