Months of delays, multiple damaged deliveries - they just don't care about you.
Months of delays, damaged delivery twice, terrible communication. Viewrail (including CEO Caleb Morris, former "chief customer officer", son of the founder) made zero attempt to make it right and a positive experience. They genuinely don't care, at all. We should have read all the other negative reviews prior to purchasing, but now join the countless disappointed customers with the same experience. Please do yourself a favor, read all the one star reviews about Viewrail and find another manufacturer. Making cool looking products doesn't make you a great company. Absolutely awful customer experience given the cost of these products.