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Vanessa

United States

1 Reviews
3 Reads
0 Useful

1 review

Samsung

Never buy a refrigerator from Samsung

Never buy a refrigerator from Samsung. Mine has a panel that flashes codes when an electrical outage occurs. There is buttons to push to reset it. I called on 8/9/26 for what buttons to push. The employee does not want to tell me . Wanted to send a tech out on my expense. Tells me to disconnect fridge wait 5 min connect again and that made fridge side stop working and made food go bad that I bought that morning. I found out what buttons to push and did it myself. Fridge worked and called on 8/10/26 for a food compensation and they wanted to send tech again. Would not transfer me to a manager. I asked for employee name and corporate number and did not know the number said huh and when I asked for his name hesistated then said Jack Frank. Could be false name. If I could give negative stars I would. The worst customer service

2026-08-10