The Pair tech staff were great
The Pair tech staff were great - but it seems the process cost us thousands of dollars. It took 9 days from our first call til the issue was resolved. I know Pair had an unprecedented hits last Tuesday or so so we got pushed back - and that was ok - but it took so much back and forth to create the approval process to recover one small staging back up. Your normal backup process is amazing but until this I did not know there was NO process to let us recover a staging server. I would offer to ADD this - backup LIVE? yes if active back up STAGING? YES1