Customer service & chat NONEXISTANT
Customer service & chat is basically nonexistant. We used With Joy for our wedding registry and when there is any small issue with a gift (out of stock/missing/return) and you go to the chat with agent function you will not hear back in an hour, or two, or five, or a day, sometimes not even days. It is absolutely insane and I wish we never used them. I work in the wedding industry and will now tell all of my brides to stay far away and go with a competitor.