I’ve had a very positive experience…
I’ve had a very positive experience with Kineon and the MOVE+. I’ve been using the device regularly and have been pleased with it overall. I recently contacted customer service because I needed a replacement strap, and they responded quickly and were very helpful in getting the issue resolved. Even though I was out of warranty and have used the Kineon for two years without issue, they offered to provide the replacement strap at no charge (just cover shipping and share my great experience). Overall, I’ve been happy with both the MOVE+ and the customer service behind it.