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Julia

United States

1 Reviews
4 Reads
1 Useful

1 review

Eden

Poor Customer Support

My medication refill has been under review for 6 days (when they say typical response is 1-2 days) now and no support is able to give me an answer or timeline of what is happening. I also cannot cancel as they have my payment on file and my prescription is “under review” for refill. I now have a lapse in my medication and was forced to miss a dose. Very unprofessional and feels unsafe to me as this is a medical practice.

2026-08-18Helpful 1