A prescription product that was…
A prescription product that was supposed to stay refrigerated was delivered warm. It was ineffective. The second delivery was even warmer and looked like it had spilled into the baggie it was shipped in. I sent them pictures. They told me it was probably from the cold packs. They were intact. They told me it was safe to use as long as it was below 63 degrees. It was 107 degrees outside when it arrived warm to the touch. Customer service was not helpful. Now I have to fight for a refund.