Great customer service
I only received my hoop a week ago, but overall the experience with the customer service team has been great. My package was late, and they acted quickly to figure out what was taking so long. Plus, they issued a refund when a charge was made after a free trial that I was not aware of. I've had great results with the cream and detox tea so far; I can't wait to devote more time to the hoop and arm hoop.