Charged without knowing
I signed up for a promo trial and then was never notified that the trial ended. I got charged an exorbitant amount every month without knowing. 6 months and $300 later, I noticed these charges and contacted the company. The account was never used, but they still refused to do anything about it stating that there are no refunds. This is a company that is meant to help those with neurointricacies, yet prey on the very intricacies they claim to help. Don't use this business.
