NOT GOOD / BEWARE
First off, from what I understand, this site isn’t even the official STEELDIVE website. The legitimate manufacturer’s site is steeldive.com, where the same watches are sold for less. So right from the start, I feel misled and duped into thinking I was buying directly from STEELDIVE. Then, to make matters worse, the supposedly “brand-new” watch they sent me arrived DOA (dead on arrival). It never worked—not even once, straight out of the box. I emailed them THREE separate times trying to resolve the issue and received absolutely no response. After getting nowhere, I finally had no choice but to dispute the charge with my credit card company. Interestingly enough, after 14 days of silence, they suddenly contacted me today—only after the dispute was filed. Apparently, stopping payment was the only way to get their attention. At this point, I’m waiting to see how they handle the situation, but based on my experience, I absolutely WOULD NOT recommend purchasing anything from this site. Save yourself the money, frustration, and headache and purchase directly from the official STEELDIVE website instead. Their prices are better, and my experience with their customer support has been amazing; they are VERY responsive and professional.