Incorrect and missing parts
I have purchased two Hoobro products (82UZD01G1 and 13MB01) separately from a local auction site. I would not have purchased the second item had I known it was from this same company. The first item was a kitchen island/cabinet. As we progressed through assembly, we realized we were missing a piece. The item could not be assembled without that piece. I reached out to the company, asking for a replacement, offering to purchase the piece and pay for shipping. They refused. That piece of furniture is sitting in my living room, partially assembled. The second piece was a breadbox. I got to the last step assembly and realized that they had cut the grooves (necessary to hold the back pieces and the rolling panel in place) on the wrong side of the board. Again, no way to assemble the item so it is sitting on my counter. This company does not care about consumers. They make significant errors and refuse to correct them.