Shipping is a joke
The product itself works great. I had a warranty issue which the company handled very well. HOWEVER, getting the warranty replacement has been an absolute nightmare. The replacement supposedly shipped 8/7. It took nearly a week for any relative (i.e. expected delivery date) information to appear. When it did, it was nonsensical. As of this morning (8/17) tracking shows the package is in transit with an expected delivery date of 8/15. Multiple emails to Zima support basically come back with a reply of Keep Calm and Carry On. Heck of a way to run a business.