I bought a bunch of furniture for my…
I bought a bunch of furniture for my new home, and when I checked out, it clearly gave me a delivery date. About a week before everything was supposed to arrive, I got an email saying my order was delayed because ONE item was backordered—and they won’t ship any of my other furniture until that one item is available. I’ve emailed multiple times and tried their chat just to cancel the backordered item or cancel the order, and no one will get back to me. I even told them how I was wanting to place another order for over $7,000 worth of furniture, but wanted to get this order figured out first. Still nothing. I own a business that manufactures products in the U.S., so I completely understand that delays happen. That’s not what bothers me. What’s not normal is taking someone’s money and then completely ignoring them when there’s an issue with their order. At this point, the whole thing feels very scammy, and it looks like I’m going to have to dispute the charge with my bank just to get someone to do something. Definitely would not recommend ordering from here based on my experience.