On 7/23/2026 I ordered the nebroo…
On 7/23/2026 I ordered the nebroo INFINITY, MODEL K1625 BE, Order #391714. I tried all the suggested adjustments and settings, but it was impossible to keep from getting very loud squealing at random times, but especially when any Bluetooth functions were used. On August 6 I emailed nebroo and asked for a refund. I got email responses, which we're very obviously AI / chat GPT wording. I tried six times to call 512-645-1495 and waited on hold for over an hour each time, with no answer. Today, Aug 18, I tried to call, selecting option 5 and 6 and got the message the there was a technical failure, and the call was cut off. I'm sick of this scam, with a product that is not viable for use. I demand that something be done to stop the insanity that nebroo is doing to we gullible senior citizens! Follow-up: on 8/23/2026 nebroo refunded 100% of my money, and called me to say that I should keep the hearing aids, or donate them to someone. Thank you nebroo, in the end you got this right! I trust that you'll continue to improve the technology and have a viable product someday!