It was a great experience and support…
It was a great experience and support discussion with customer support representative Ajil C., he was quick and helpful and answer my all the queries patiently. Another thing which I want to bring into your Team Lead notice is that the chatbot disconnected multiple time, before connecting with Ajil C. I have connected 3~4 agents, and all dropped the support call from their end, which is quite frustrated for your customer having relationship with BigRocks over the last 10 years. Thank you BigRocks Team, would love to connect with you guys in further.