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So Cal Customer

United States

1 Reviews
0 Reads
2 Useful

1 review

Luxe Research

GREAT product- HORRIBLE customer service

I received my first order- GREAT! My 2nd order- never received and despite email offers to replace the order they will not respond or provide a new tracking # (I asked for rush shipping on the replacement order) Their phone number does NOT actually work either. I like their product, but the fact that I am having to post this on a 3rd party website is an indication of frustration.

2026-08-20Helpful 2