Product and Customer Service review
The puppy pad product had not worked for my new puppy as I had hoped and expected when placing my order. although within the timeframe of placing my order and receiving the puppy pads, I had accomplished potty training (pee) faster than anticipated, and working on occasional indoor pooping incidents. I reached out via email to Puppy Pads customer service (Emma), was swift to answer my request, she provided suggestions and ultimately we came to a mutually acceptable resolution.