THIS COMPANY DOES NOT VALUE IT'S…
THIS COMPANY DOES NOT VALUE IT'S CUSTOMERS OR THEIR TIME. SHOP SOMEWHERE ELSE. YOU"VE BEEN WARNED... So I ordered some sealant from this company and they shipped out a pool equipment cap instead. The box that arrived with the pool cap in it (not my sealant) clearly had the details of my purchased sealant on the tag outside. I guess the shipping dept. made a goof. I get it , we all make mistakes and deserve a chance to correct them, but when I notified the company through several emails and 3 phone calls, all I got was a run around that they would fix it in 24-48 hours. All that happened in that time was me and my client getting stalled out. After the 48 hours was up and I made a few more calls, and they finally sent me a return label to ship back the pool cap lol, but no answer on getting my refund or even better, just sending me the sealant I ordered!?! Anyway, I reported the fraud to my credit card company since they can afford to spin their wheels with this dog and pony show. What a COMPLETE WASTE OF A WEEK OF MY TIME WITH THIS COMPANY. SHOP ELSEWHERE or chance piss poor customer service if something goes wrong (like they ship you the wrong item lol)