Poor customer service and Toxic behavior of bus driver
We booked redcoach bus service and it was 2 hours late on arrival and over all it was 2 hours 30 minutes late. Because of this delay, our flight is missed and as a phd student I was going to another city to present my research paper in a conference. It was my first time travel in the redcoach. Due to this delay we had to go through all the travel readjustment complications. The driver was super illmannered and misbehaved with us when we asked him the time of arrival. He just started on an on that you guys have recieved the email and why you are asking etc etc and in the email they did not give any particular reason they just announced that it is 2 hours late. Moreover, he would have just shared the time or give any encouraging answer but his behavior was extremely toxic. So this means the customer sevice of this coach is poor. I will never book Redcoach again and would not recommend anyone to use the service.