I would like to acknowledge Jasmine…
I would like to acknowledge Jasmine from Caringbah and strongly recommend that she be considered for a pay rise or formal recognition for the way she performs her role. She went above and beyond to assist me with an ongoing membership issue that had been happening for months. She was professional, polite, patient and took the time to properly investigate the problem rather than simply telling me to walk through the gate like they do at Rockdale Jasmine identified the issue on the system, contacted my home gym at Rockdale, corrected the incorrect information and made sure everything was properly resolved. As a result, my barcode finally worked and I was able to enter the gym without any issues. Jasmine is doing exactly what she is being paid to do, and in my opinion, she is doing it 110%. She checks memberships, speaks to customers respectfully, takes responsibility and genuinely cares about doing her job properly. Staff like Jasmine should be recognised and rewarded because she sets a great example of the standard that should be expected across all centres. I sincerely believe Jasmine deserves recognition and a pay rise for her outstanding work ethic, professionalism and commitment to her role.