My order was delivered to the wrong…
My order was delivered to the wrong door. It took 5 days for Bambu to acknowledge the problem and propose a solution. The focus of the customer service team was to resolve the issue first with the courier. This is unacceptable. The customer should come first. You should have solved the problem with me first then investigate. Contrast this with Amazon. When an issue arises, their customer service team resolves the issue immediately. Bambu Labs can and should do better.