Dead on arrival
Dead on arrival. Part of the touch screen did not work right out of the box. Instead of going, “Oh, our bad. Here’s how we can make it right,” it was “send us 20 photos of this brand new device you just opened. If you don’t, we’re holding your shipping label ransom”. I shipped it back 8/10 and it now just arrived 8/21 and I do not have ~$700 back yet. I will say the customer service did respond relatively quickly. It’s just disappointing a $700 device doesn’t have better quality control.