Order still Processing and No response
I placed my order on August 9 because I need the item for a concert on September 5. The website stated that processing would take approximately 2–6 days, but my order is still showing as “processing” and has not even been prepared or shipped. I have already tried contacting Fashion Chingu for an update, but unfortunately I have not received a response. This is especially concerning because the estimated shipping time is another 7–15 days. If my order is not processed and shipped very soon, there is a real possibility that I will not receive it before my concert. I ordered early specifically to allow enough time for processing and delivery. At this point, I am simply asking Fashion Chingu to please respond to my messages and give me a clear and honest update about my order. If it cannot arrive before September 5, I would like to know now so I can make other arrangements. If the product arrives after September 5, I will no longer need it and I intend to return it. In that case, I will be requesting a full refund of my purchase. I will gladly update this review if the company responds and resolves the issue.