They are refusing to give me a refund.....
I opened my account on 7/3/2026, very easy, although you cannot complete any registration without a CC#. On 7/6/2026, I requested to cancel via phone (they never answered, they want you to leave a message) and email. On 7/9/2026 I got an email saying my meds were approved. I then removed my CC# from the website and requested AGAIN, to cancel. I got no response. On 7/10/2026 I send another email to their CS, with no response. On 7/14/2026, I go an Email saying that my order had shipped, and they charged my card $499.00. I send the meds back to them, unopened, from the UPS store. Return to sender. It was received by them on 7/18/2026. So they are claiming that I made the first request to cancel AFTER the order was shipped but I still have the email stating otherwise. I then requested that they either re-send the meds, (I was even willing to pay the shipping) or give me a refund. They are refusing to do either. Horrible, frustrating, waste of time and money.