Crunch Fitness Harker Heights tx
My experience with Crunch Fitness in Harker Heights has been extremely frustrating. I was told twice that my membership had been downgraded, but I later discovered that it was still at the highest tier. The app then claimed that I owed more than $1,000, while repeated withdrawal attempts contributed to my bank closing a checking account I had held for over 10 years and transferring my funds to a new account. I spoke with the manager in person and was told there were no fees on my account. I then requested cancellation, signed the cancellation acknowledgment electronically, and was looked in the eye and told that my membership was closed with nothing owed. Despite that assurance, Crunch later attempted to withdraw $97 and then $390, forcing me to cancel my debit card and obtain a replacement. When I called again, I was told that my cancellation was only “pending.” As of August 22, 2026, I have an open case and am still getting the runaround. Based on the conflicting information, attempted charges, and failure to complete the cancellation as promised, I cannot recommend this location. Document every conversation and keep copies of anything you sign.