Because I cancelled my reservation
Because I cancelled my reservation and you said my card wasn't charged. But on 8/23/2026, this morning I checked my account and my card was charged. This is so disappointing to me, first you lied about not charging my account. And next I'm pissed because you took funds out of my account. So I talked to someone this morning and they said it would be 10 days before my funds are returned in my account. Very disappointed in your management and service.