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Barbie Perkins

United States

1 Reviews
4 Reads
0 Useful

1 review

mail.com

We have been Premium members for years…

We have been Premium members for years & have been happy. However, the month or so, each of us has had issues loggin on. The page is "unreponsive" or it says "out of memory". They first told me they were having issues on a wide basis. The 2nd time I called Customer Services (after approx., 30 min wait times), they said it was my computer. We went through all the preliminaries,i.e., cache clearing, trying several different browsers (we use Brave), verifying current browser versions, etc, etc....they asked me to send an email outlining all this, but i haven't heard back from them. Earlier in the year, we lost emails for about a month, because of issues with the "@usa.com" email addresses. Able to get email on phone though!

2026-08-24