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Lucy Mcloughlin

United Kingdom

1 Reviews
5 Reads
0 Useful

1 review

Animescollection

Don't expect to receive your package

I have asked multiple times for a refund now due to the fact that my order still has not arrived and is even being sent back to sender, no one has acknowledged that I request a refund and are even trying to charge me and extra £6 to deliver even though it was sent back to them without my request or even knowledge. Edit to add, the company is refusing a refund and are saying either my package gets destroyed or I pay the extra to get it redilivered. Feel like this company is now a scam. I've disputed it with my bank so hoping I get my money back from that. Absolutely disgusting customer service.

2026-09-03