Ugly poorly made items and poor customer service
I would give less than one star if that was possible. The items I received did not match those advertised in terms of appearance, quality, fabric or fit. When I requested a refund as the items were defective and not as described, I was initially offered 20% refund and that I could keep the items. When I declined, I was subsequently offered first a 35% refund and then a 50% refund which I also declined. Each time I emailed I stated my position, requested a full refund and to return the items. After much back and forth, they gave me an address in China to return the goods at my own cost. I again declined as I should not have to pay to return defective goods. They eventually reluctantly agreed to a refund which would take up to 7 business days. No surprise that the refund wasn’t received! I notified a dispute with my credit card company and finally after nearly 2 months since I received the items, the credit card company agreed with me and the money was refunded. The photos on their website look beautiful but are deceptive. In reality what I received was synthetic ugly poorly made items that I would never have ordered if the photos matched the actual items. Do not waste your money if you are looking for quality items that look like those advertised.