Charged $390 instead $40 and no response since 3 days
Update 28.08.: UK ETA Online answered here below, thanks for that. But I have neither received the chargeback yet nor they answered me via e-Mail... I will update again if something changes Charged $390 instead of the approximately £40 shown – no response I used uketaonline.net believing I was applying for a UK ETA. During checkout, the amount appeared to be approximately £40. However, my credit card was subsequently charged USD 390. I did not upload a passport photo or a photo of myself, so my application was not complete. I also checked my ETA status using the official UK government service and no ETA had been issued at that point. Within 24 hours of placing the order, I contacted UK ETA Online requesting cancellation and a full refund in accordance with their stated 24-hour cancellation policy. It has now been three days and I have received neither a response nor an ETA, despite the website advertising a 24-hour standard service. I have contacted them again and am currently waiting for a response and refund. I will update this review if the company responds or refunds the payment.