Terrible service
Terrible service. I have been receiving leads that are supposedly certified, but they are scams. I pay between $70 and $ 90 per lead, and these people turn out to be scams. I contacted Thumbtack, but they never respond and seem unable to find a solution. I don't understand why Thumbtack has chat and conversation logs if they can't see the real scam situations. Last week, I worked with a lead who refused to pay. I called Thumbtack, and they said they need to investigate. But with all the conversation records, why isn't there a resolution? This app does not provide PROS with security or trust because I spent hundreds expecting good service, but there are no guarantees at all.