DO NOT BUYYYY I had very high…
DO NOT BUYYYY I had very high expectations for 7th Avenue, but unfortunately, my experience has been extremely disappointing. Immediately after purchasing the sofa, I contacted customer service because I was concerned about the comfort. At first, I thought maybe I had installed or assembled it incorrectly, so I gave the company the benefit of the doubt. Customer service sent three different people to look at the sofa, but unfortunately, none of them could resolve the issue. The sofas simply are not comfortable. They look saggy, the sections don't align the way I would expect a normal sofa to align, and the overall appearance and feel do not match what was advertised. For what I paid—close to $7,000—I expected a premium, comfortable, well-designed sofa. Instead, I feel that the product is overpriced and heavily over-advertised compared with what you actually receive. The biggest disappointment is that I ultimately ended up putting the sofa in my garage because I don't want to use it. Spending nearly $7K on a sofa only to have it sitting in the garage is incredibly frustrating. I regret spending this much money on 7th Avenue and would not make the same purchase again. Based on my experience, I would strongly recommend doing your research and trying the sofa in person before spending this kind of money. Ray