Customer Support; Extremely Impressed!
I had lost my key and forgot the combination to my vaultek 1.0 gunsafe. Vaultek customer service went above & beyond trying to assist me with this problem. Unfortunetly, I was unable to obtain the P/N which was located inside the locked unit. After several emails between us; Vaultek offered a refurbished unit- due to me inevidebly having to breach the unit forcefuly to gain access to my firearm. They were professional, understanding, engaged in following through to my satisfactory resolution.