Custom Glass Mousepad (Yourplaymat)
Well I'll start off by saying i did receive my custom glass mouse pad eventually and it came out looking exactly as good as I'd expect (2k Res image used, Premium editing paid for, image on pad is slightly less sharp but still looks very very good and clear). The surface speed is kinda mid speed-fast speed range, not crazy fast can still perfectly stop for a precise shot if need be, but the glide is still very good, ideal speed for me personally. Delivery was a bit of a rollercoaster, Customer Support ensured they got my image, and was mostly good at keeping me updated throughout. The initial purchase unfortunately arrived shattered, something clearly went wrong on the side of packaging/shipping because it arrived in a plain box that had very clear damage with no fragile labels or warnings at all. Thankfully Yourplaymat quickly acknowledged the mistake and began work on a replacement. Unfortunately during this time some weather would affect China where the pad is actually produced by my understanding so there was a delay there, but there was also some miscommunication between the production team and Customer Support which lead to me receiving outdated/incorrect info and then having to wait for accurate info for my replacements tracking for a period. All in all the glass mouse pad did arrive perfectly intact without issues for the replacement and I'm definitely satisfied with it. The time it took to receive the replacement on top of the initial order already being sent out late however is a point i think they definitely need to improve on as well as communication between Customer Support and the production team. Given the high price paid for this item. and the time frame of 10-15 days already being fairly generous compared to any other places you would make this type of purchase, this should never be late. 3.5 Stars if i could.