Nurse Keychain Order
I ordered a custom name nurse keychain and received what appears to be a paper photo of the item covered with a thick piece of acrylic. I tried to get a refund and they want to charge me $20 to ship the item back when they only paid $5.99 to ship it to me! I shouldn't have to pay anything to return the item. They will not issue a full refund! They only offer a 15% partial refund or a replacement item from their website or a 20% discount coupon towards a future purchase. (I would NEVER order from this place again!) It's unfortunate I was unable to download photos of what was advertised vs. what was received. Pretty pathetic! Rating is actually 0.