Spent 1-1/2 hours on the phone (2 days)…
Spent 1-1/2 hours on the phone (2 days) attempting to get confirmation on keeping the payment the same. None of these people helped me: Theo-16524; Meg-14076; Tiffiny-1718. Finally, I spoke with Chawanne-5909, and she helped me. Finally! Yet, I still did not get the answer I wanted, but close. Chawanne did the best.