⭐ 1 Star for collection team
⭐ 1 Star Absolutely ridiculous experience. I paid $250 cancellation fee already. The courier collected the phone at a later date, and the collections team then said I had to pay an additional $67 subscription fee for that month. I contacted customer service and was assured that the $67 would be waived because the delay was due to their error. Despite this, the collections team continued spamming me with WhatsApp messages and calls, even threatening to send the matter to a debt collection agency over $67. I’ve already paid $250 for cancellation, and now I’m being harassed over $67 that customer service said would be waived due to their own mistake. Extremely poor communication from collections team.Totally unacceptable.