Distribution I never authorized — they tell me it’s withdrawn, yet it keeps selling
I never authorized the distribution of one of my projects on Amazon. Instead, they removed it from my Lulu account — it was no longer visible to me, nor could I manage it — and put it up for sale on Amazon without notifying me, despite my express wish not to sell it there. On top of that, they listed it with a cover I never approved. I only found out because the book was already on sale. I reported it immediately. At that point they restored the project to my account, and I withdrew it from distribution entirely. Here's the real problem: support keeps telling me the book is no longer available — but it isn't gone. The book is still being bought (I have evidence of actual purchases) and it's still purchasable as a new copy. For print-on-demand this is impossible: there is no stock to deplete, since every copy is printed only when someone orders it. No one has ever explained how a project I never authorized was distributed and sold under my name with a cover I never uploaded. They reply with canned messages, close tickets without resolving anything, and never provide written confirmation. I would not recommend them to anyone who cares about keeping control of their own work.