I cancelled my Oura membership in April…
I cancelled my Oura membership in April 2026 and received written confirmation from Oura stating that my cancellation would take effect on 22 April 2026. Despite this, Oura continue charging my card for months afterwards. I have provided both the cancellation confirmation and evidence of the continued charges, yet instead of actually reviewing what I sent, I received a generic automated response telling me how to check whether my membership had been cancelled. This has been incredibly frustrating. I should not have to prove repeatedly that a subscription was cancelled when I have Oura’s own confirmation email stating exactly that. I have now requested that this be escalated to a real member of the support team. Very disappointing customer service and handling of a straightforward billing issue.