Oura Customer Service and Solutions
The customer service assistant, Miss Charlie, listened to my issue and what I did to attempt a remedy prior to calling. Instead of having me waste time and repeat steps like many customer support staffers do, she asked if I would mind her sending a link for her to remote into my Ring. She immediately came back and said that she sees the issue however my warranty had expired and immediately offered a me a discount on a new ring. I’ve only dealt with two other companies with a customer service support staff this efficient and friendly. Thank you Oura you’re keeping me as a customer.