£86 customs charge
£86 customs charge I ordered a Thule roof rack from CarRacks.co.uk for £326, believing I was purchasing from a UK-based website. After placing the order, I received an email advising that the item was being shipped from Ireland and that I might be liable for customs/import charges. I have now been asked to pay £86.21 in additional charges. The main issue for me is that I wasn’t aware when placing the order that the item was being dispatched from Ireland or that I could be liable for an additional £86.21. If I had known this at the time of purchase, I would not have gone ahead with my order.