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Vehicles & Transportation

Car Racks

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102 reviews

4.1102 reviews
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About Car Racks

Data updated
Website
carracks.co.uk
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
0% (0/17)
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About this business

Anything you want to carry on your roof from roof boxes, bikes, kayaks, skis, fishing rods, SUP / surf board or boats - we have a solution to meet your needs. Here at Car Racks, we pride ourselves on our high standard of customer service, extensive experience, and a quality product range to suit all needs and budgets.Our comprehensive range includes all the major brands such as Modula, Nordrive, La Prealpina, G3 and Peruzzo providing a variety of styles, affordability, and functionality.Our friendly staff are incredibly knowledgeable and can guide you through any buying decision.

Written by the business, not verified by us.

Is Car Racks legit?

Car Racks (carracks.co.uk) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 78% of reviews are 4 stars or higher and 16% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention that the purchased items are of exceptional quality, offering outstanding value for money while fitting their cars perfectly without any issues. Consumers also appreciate the straightforward online ordering process, helpful communication from the team, and very reasonable prices compared to alternative options available online. However, some people mentioned unexpected delivery delays that extended significantly beyond the initial estimates provided during checkout. A few reviewers additionally noted that parcels took much longer than stated and generated unexpected customs fees upon arrival from Ireland. Other buyers expressed frustration when items arrived later than expected or required extra effort to track properly.

Auto-generated from all reviews of this business. For reference only.

What people say

Initailly we went to the local high…

Initailly we went to the local high street motor factors, £290 they wanted for just the roof rack, then asked what colour my car was, which is black, so said i would want black roof bars, yes, thats another £40, my card went back into my wallet, i wanted the correct bars for my car, and thats what i got from CarRacks for less than half(fords) the price of high street store.

Additional Charges - stay away if you’re in the UK.

Purchased two SUP boards in the sale from carracks.co.uk. Items were then shipped from a sister company in Dublin thus meaning Duty, Vat and a handling charge were added £150. Site is setup as a UK entity and no mention was made of shipping from Ireland or additional charges. Support was useless and none of the three companies in the family answered the phone. Stay away if you’re in the UK.

UK Customers avoid

A purchase of a paddle board from this company resulted in unexpected additional charges due to being based in the UK. These extra fees were not clearly disclosed during checkout and were only applied after the purchase, making the final cost far higher than expected. The lack of transparency regarding UK shipping, customs, or taxes is a significant issue. Buyers in the UK may want to look for companies with clearer pricing structures.

New Roof Bars

Needed roof bars for new car ahead of a weekend canoe trip. Ordered Monday & my heart sank when the confirmation came through that they were being shipped from Ireland. Arrived on Thursday!! Excellent quality bars at a fraction of the price of eg Thule and other brands! Would definitely recommend!!

Great price Great product Quick delivery

Changed my car so needed roof bars to fit. Halford were totally useless, and searching online was frustrating and difficult to get the right wording to find the right product. The CarRacks website came up in one of my searches. I was sceptical at first because of the obvious name, thought it might be a false site. So pleased I pursued with them, site was easy to use, prices looked too good to be true (another warning). Placed order from a clear picture of both the roof bars and the rails I needed to attach to for clarity of correct product to purchase. Very easy payment. Online confirmation was immediate and delivery was rediculously quick. Would highly recommend company. First class.

Very disappointed with my experience

Very disappointed with my experience. I purchased an Aqua Marina Paddle Board and only discovered after shipment that I was expected to pay additional customs charges. This was not clearly communicated during the ordering process or in the shipping information. What is even more frustrating is the lack of customer support. There is no email address or phone number available to contact the company. The only "Contact Us" option on the website has been showing an error for the past three days, preventing me from sending a message or getting any assistance. Customers should be clearly informed of any additional charges before purchasing, and there should be a reliable way to contact the company when issues arise. Unfortunately, neither was the case here.

Great Quality Roof Bars for my Car

Ordered roof bars for my car. Very competitively priced and great quality. There was a slight delay with Carrier used for delivery and I received an email to alert me. had. I was unsure if I would get delivery in time for my holiday trip and a quick email to them and a quick response reassured me Would definitely order again…

£86 customs charge

£86 customs charge I ordered a Thule roof rack from CarRacks.co.uk for £326, believing I was purchasing from a UK-based website. After placing the order, I received an email advising that the item was being shipped from Ireland and that I might be liable for customs/import charges. I have now been asked to pay £86.21 in additional charges. The main issue for me is that I wasn’t aware when placing the order that the item was being dispatched from Ireland or that I could be liable for an additional £86.21. If I had known this at the time of purchase, I would not have gone ahead with my order.

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